The rise of AI stirs excitement and causes workplace concerns


Jeffrey and Andrea Silal

NEW YORK, Dec 4 (Reuters) – Panelists at the Reuters NEXT conference in New York shrugged off concerns about a artificial intelligence bubble, focusing instead on the transformative effects of AI and how it can upend work and job growth.

Artificial intelligence represents the biggest technological change for the global economy since the rise of the Internet a quarter of a century ago. It has brought trillions of dollars of investment and skyrocketing stock market gains, but also a shortage of memory chips, regulatory scrutiny and growing anxiety about job displacement.

The numbers are mind-boggling. In the first half of 2025, AI-related capital spending contributed more to GDP growth than consumer spending, according to JP Morgan Asset Management. Investment advisory Bespoke Investment Group recently estimated that about a third of the increase in global market capitalization since the introduction of AI assistant ChatGPT has come from 28 AI-related companies.

Reuters NEXT corporate executives on Wednesday and Thursday focused largely on how AI would transform work, although some talked about the threat to jobs. “All (our clients) are focused on slowing workforce growth,” said May Habib, CEO and co-founder of startup IA Writer. “This has happened just in the last few weeks. You close a client, you get on the phone with the CEO to start the project, and he says, ‘Okay, how soon can I hit 30% of my team?'”

SAP CEO Christian Klein said that at a recent company town hall, the top question from employees was how AI would affect their work. “We’re rolling out AI across the company, even my general counsel, my legal department, it’s not safe, something you can do more efficiently with AI,” he said.

FEAR OF LABOR CONTROVERSIAL

Fears about job displacement caused by the artificial intelligence boom are backed by a report from the US Federal Reserve that points to data and surveys that say artificial intelligence is already replacing entry-level positions and causing companies to cut hiring plans. An August Reuters/Ipsos poll showed 71% were worried that artificial intelligence is “putting too many people out of work permanently”.

In a more upbeat tone that became a theme of the Reuters NEXT conference, economist Joseph Lavorgna, an adviser to the US Treasury secretary, said the focus should be on how technology could enhance labor rather than replace it. “AI is an incredible tool that I think is complementary to the existing workforce,” he said. “We need policies that encourage companies to invest, and AI is a complement.”



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