ServiceNow announced a deal with major AI player Anthropic just a week after announcing a collaboration with OpenAI.

Business workflow software company ServiceNow entered into a multi-year deal with AI research lab Anthropic on Wednesday. This partnership includes further embedding Anthropic’s AI models into the ServiceNow platform for its customers and bringing Anthropic’s AI to its employees.

ServiceNow declined to elaborate on the length of the partnership or the monetary size of the deal.

This agreement covers the creation of Anthropic’s Claude model family of preferred AI models in ServiceNow’s AI-powered workflow products. Claude is also the default model that powers the company’s AI agent builder, ServiceNow Build Agent, which allows developers to create agentic workflows and build apps.

The deal also includes Claude’s rollout of the company’s 29,000 ServiceNow employees. Claude Code, Anthropic’s vibe-coding product, is also available to the company’s engineers.

“ServiceNow with Anthropic is putting intelligence into action through AI-native workflows for the world’s largest enterprises,” Bill McDermott, chairman and CEO of ServiceNow, said in a company press release. “Together, we’re proving that deeply integrated platforms with an open ecosystem are how to build the future.”

This news comes just a week after the company announced a new one AI collaboration with Anthropic rival OpenAI which involves giving ServiceNow customers access to OpenAI models through the company’s products.

ServiceNow president, COO and CPO, Amit Zavery, said the company is deliberately pursuing a multi-model strategy.

“We do not view these partnerships as competitive or mutually exclusive,” Zavery said via email. “Enterprise customers want model choice. They want the right model for the right job – keeping management, security, and auditability consistent with the ServiceNow AI Platform. Each model brings different strengths, and our role is to orchestrate them in ways that deliver the best results for customers.”

This deal is just the latest for Anthropic, which has announced several major business deals in recent months. The company announced an agreement to global insurance provider Allianz earlier this year and partnered with Accenture, IBM, Deloitteand Snowflake late last year.

While businesses have struggled so far to find a measurable return on investment in AI, VCs recently predicted that this will change in 2026 – although this is the third year in a row they have predicted that.