How to cancel Mullvad VPN


This will be one of the shortest articles in my series on how to cancel your subscriptions to best VPNs. Unlike most providers, Mullvad VPN does not automatically renew an expired subscription unless you tell it to. Thanks to its unique pricing method, Mullvad cancellation is the default option.

When you sign up for Mullvad, you pay as many months ahead as you want at a constant rate of 5 Euro per month (varies with exchange rates). Every month, Mullvad takes 5 Euros from your account until there is nothing left. If you are not satisfied with Mullvad, all you have to do is stop depositing money.

The Mullvad account dashboard.

The Mullvad account dashboard. (Sam Chapman for Engadget)

If you were originally enrolled in Mullvad earlier than mid-2022, you may have a grandfathered auto renewal account. Mid-2022 is when Mullvad will stop automatically renewing subscriptions and remove all PayPal integration, but people who registered before will have the option to opt out of automatic renewal.

If you’re in this group, canceling is simple. Just sign in to your account page, click on the word Subscriptions, then click Unsubscribe.

How to cancel Mullvad if you subscribed through an app store

There is one more exception to the usual Mullvad cancellation procedure. If you obtained your subscription through an app store instead of Mullvad’s website or app, the app store will process your payment. You must cancel through them.

On an iPhone or iPad, open the Settings app, whose icon shows gray gears. Tap your name at the top of the screen to reach your Apple ID page, then tab Subscriptions. Scroll down until you find your Mullvad subscription, tap it, then hit Cancel Subscription.

On an Android phone, open the Google Play Storewhose icon is a triangle in Google colors. In the upper right, tap the circle with the first letter of your username in it. hit Fees and Subscriptionsscroll down to find Mullvad, then tap it and hit Cancel Subscription.

How to delete your Mullvad account

You can go the extra mile and delete your account if you are sure you never want to use Mullvad again. Send an email to [email protected], provide your account number and request that the account be suspended. You will receive a reply confirming the deletion.

How to get refund from Mullvad

Mullvad offers refunds on any purchase within 14 days. To initiate a refund request, send an email to [email protected], including your Mullvad account number and your payment token. If you are not sure what your payment token is, look for the payment for Mullvad in your bank statement and look for something in the format VPN*(10-digit number).

Payments made in cash are not refundable, apparently because that is considered a form of money laundering in Sweden. If you got Mullvad through a voucher, request your refund through the store the voucher came from.

Best alternatives to Mole

Mullvad is one of the best VPNs, especially in terms of privacy. However, I found it slow at times, with a limited server network. good luck, Proton VPN almost as private as Mullvad — the only thing missing is the ability to sign up without an email. It also has a larger server network and better overall download speeds.

Windscribe is another privacy-optimized VPN with a better record than Mullvad in my unblocking tests. Surfshark is the fastest VPN of all, while ExpressVPN good for beginners. If you like the cheap price of Mullvad, CyberGhost is a very cheap alternative.



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