NBC anchor Savannah Guthrie told the would-be kidnappers of her mother, Nancy Guthrie, on Saturday that the family is willing to pay for her safe return.

“We received your message and we understand. Now we are asking you to bring our mother back to us so we can celebrate with her,” Guthrie said in the video, flanked by her siblings.

“This is the only way we will have peace. This is very valuable to us and we will pay.”

It was not immediately clear if Guthrie was referring to a new message from someone who may have kidnapped Nancy Guthrie. The Associated Press has reached out to the Pima County Sheriff’s Department for additional details.

Tucson, Arizona TV station KOLD announced Friday that it had received an email related to the Guthrie case, the contents of which it could not disclose. The FBI said it was aware of the new message and was verifying its authenticity.

No suspects yet

Investigators say they believe Nancy Guthrie was taken against her will from her home near Tucson last weekend. DNA tests showed the blood on Guthrie’s front porch matched her, Pima County Sheriff Chris Nanos said. Authorities have not identified any suspects or ruled anyone out.

The sheriff said Friday that he was frustrated that a body camera in Nancy Guthrie’s home was unable to capture anyone on the day she disappeared.

Investigators found that the house’s doorbell camera was turned off early Sunday and that software data recorded movement in the home minutes later. But Nancy Guthrie did not have an active subscription, so none of the images could be returned.

“It’s troubling, it’s actually almost disappointing, because you had hope,” Nanos told The Associated Press in an interview.

“OK, they got the picture. ‘Well, we do, but we don’t.’

US President Donald Trump, speaking on Air Force One on Friday, said the investigation was going “very well”.

“We have some leads that I think are very strong,” Trump said en route to his Florida estate. “We have some stuff that might come out soon.”

Investigators are returning to the scene

Police returned to Nancy Guthrie’s neighborhood on Friday.

The sheriff’s department posted on social media that access was limited to the road in front of the home to give investigators space. Journalists standing there were instructed to move.

The Catalina Foothills Association, a neighborhood group, told residents in a letter that authorities are continuing to search the area immediately.

“I know we all stand together in our collective disbelief and grief, and we greatly appreciate your willingness to speak with the police, share dash cam images and allow a search of your property,” the association’s president said in the letter.

The sheriff said Thursday that investigators have not given up trying to recover the body camera footage.

“I wish technology was as easy as we believe it is, if this was a picture, here’s your bad guy. But it’s not,” Nanos told The Associated Press. “There is information coming to us from these technology groups that say ‘this is what we have and we can’t get any more’.”

The TV station receives the memo

The sheriff also said there was no new information about the message to the TV station or other alleged ransom letters sent to some media outlets, saying the FBI is handling that side of the investigation.

Meanwhile, concerns have grown over Nancy Guthrie’s health, as authorities say she is in need of vital daily medication. She is said to have a pacemaker and has had high blood pressure and heart problems, according to audio from sheriff’s dispatchers on broadcastify.com.

“I guess her condition is getting worse day by day,” Nanos said. “She needs medication. And I have no way of knowing if they’re giving her that medication.”