Trader Joe’s overtakes Publix in grocery store rankings


Trader Joe’s has been ranked No. 1 in the 2026 American Customer Satisfaction Index supermarket classifications

According to the “Company Satisfaction Benchmarks” listTrader Joe’s scored an 86 compared to second-place Publix’s 84. HEB was third with an 83.

The website notes that the “2026 results” are based on data collected from January to December 2025.

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Publix storefront

The entrance to a Publix supermarket on July 30, 2024 in Miami, Florida. (Joe Raedle/Getty Images)

The 2025 ranking ranked the two popular grocery chains at 84

Giant Eagle was the worst performer in the 2026 ACSI rankings, earning just a 73. It also finished last the year before with a 74.

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Trader Joe's Storefront

A Trader Joe’s logo is displayed on a sign outside a market on January 9, 2026 in San Diego, California. (Kevin Carter/Getty Images)

Publix’s footprint is limited to just eight states: Alabama, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Virginia, according to the company. web site.

There are more Publix locations in Floridathe state in which it was founded, which in the other seven states combined, indicates the location’s store count.

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Produce at a Publix

Miami Beach, Florida, supermarket Publix grocery store, produces a fruit display of organic apples. (Jeffrey Greenberg/Universal Images Group via Getty Images)

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Trader Joe’s has locations in 42 states, as well as the District of Columbia, according to its web site.



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